Am I eligible to open an account?

Summary

To open a Cryptonow account, you must meet a few basic eligibility requirements.
 These ensure regulatory compliance and help protect your account and identity.
 The process is simple, and anyone worldwide can apply — as long as their country and ID meet the verification standards.

Cryptonow welcomes users from around the world and is designed for private individuals who want secure access to crypto services. Business or corporate accounts are not yet supported.
 Before your account can be activated, you’ll need to pass a short verification (KYC) check to confirm your identity and country of residence. These checks are required under international AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations to ensure a safe, compliant environment for all users.

These standards are designed to protect both customers and the platform by ensuring that every account belongs to a real person and that all transactions are legitimate.

Eligibility requirements

  • Age: You must be at least 16 or 18 years old, depending on the laws of your country.

  • Country: Cryptonow accepts customers worldwide, except in countries listed on official international sanctions or risk lists.

  • US restrictions: Cryptonow currently does not support US residents or US taxpayers due to regulatory limitations.

  • Account type: Only private individual accounts are allowed; business or corporate accounts are not yet supported.

  • Verification: You must complete identity verification using a National ID card or passport (driver’s licences may be accepted in some regions).

If you’re unsure about eligibility

If you’re not certain whether you can open a Cryptonow account:

  • Check your residency and tax status against the requirements above.

  • You can also contact Cryptonow Support — our team will review your situation and confirm if you qualify.


In short

You are eligible to open a Cryptonow account if:

  • You are 16 or 18 years or older (depending on your country)

  • You live in a non-restricted country

  • You are not a US resident or taxpayer

  • You’re opening an account as a private individual

  • You can complete identity verification using a valid passport or national ID

Still need help?

If you’re unsure whether your ID or country is supported, our Support Team can review your case and guide you through the verification process.


Contact Support
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Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

Cryptonow GmbH is licensed as a Crypto-Asset Service Provider (CASP) under Austrian law. Trading in crypto-assets involves substantial risk and may not be suitable for all investors. Prior to engaging in any transaction, investors should carefully assess their investment objectives, level of experience, and risk tolerance. The value of crypto-assets is highly volatile and may result in significant losses within a short period. Each crypto-asset possesses distinct characteristics, and investors should undertake thorough research and ensure they fully understand an asset before engaging in any trade. Past performance is not a reliable indicator of future results. This content qualifies as a marketing communication within the meaning of the Markets in Crypto-Assets Regulation (MiCAR), does not constitute an investment recommendation or financial advice, and investors must ensure they understand all associated risks, including the potential loss of the entire invested capital. Funds should not be invested if their loss cannot be financially sustained.