How do I verify my identity with Signteq (Auto Ident)?

Summary

Signteq is Cryptonow’s partner for Auto Ident, an automatic, self-service identity verification process. It uses secure technology to check your ID document and facial match — without any live video call.

When you begin verification on Cryptonow, you may be redirected to Signteq to complete the process. This automated flow verifies your identity within minutes, using your device’s camera and guided on-screen steps. It’s designed for convenience, speed, and compliance — especially for modern National ID cards.


How it works

  1. Start your verification process via the Cryptonow platform.

  2. You’ll be redirected to Signteq’s secure identification page.

  3. Take clear photos of your National ID card or passport (front and back or MRZ).

  4. Record a short selfie video as instructed on screen.

  5. The system automatically verifies that your document and selfie match.

  6. Once confirmed, you’ll be redirected back to Cryptonow — your account is now verified.


Technical requirements

  • Works with Chrome, Edge, Safari, and Firefox browsers.

  • Compatible with both desktop and smartphone devices.

  • Allow your camera and microphone for ID capture.

  • Typical verification time: 2–5 minutes.

Security and data protection

Signteq is a certified European identity verification provider operating under GDPR. Your data is encrypted and stored only for the legally required verification period. No biometric or image data is permanently retained — only the verification result is shared with Cryptonow.



In short

  • Signteq provides Auto Ident — automatic ID verification without a live agent.

  • Fast, convenient, and available in most regions.

  • Compatible with all major browsers, including Firefox.

  • Fully GDPR-compliant and secure.


Still need help?

If you encounter issues during Auto Ident, please contact Cryptonow Support or visit signteq.io/identity for detailed guidance.


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