How can I update my investor profile?

Summary

Your investor profile helps Cryptonow understand your investment experience, financial situation, and annual investment plans. Keeping this information accurate ensures compliance with financial regulations and helps tailor your experience on the platform.

Your investor profile is part of your compliance settings and is required under MiCAR and AML regulations. It allows Cryptonow to assess suitability and ensure all customers trade responsibly and within their personal financial limits. You can update this information at any time directly from your account settings.

How to update your Investor Profile

  • Log in to your Cryptonow account.

  • From the left-hand menu, click «Settings» → «Compliance».

  • Find Investor Profile and click «Update Data».

  • In the form that opens, provide or adjust the following:

    • Employment Situation – choose your current professional or financial status (e.g., employed, self-employed, student, retired, investor).

    • Crypto Investing Experience – indicate how familiar you are with crypto investments.

    • Planned Annual Investment – select the amount you intend to invest annually (e.g., up to €10,000, up to €25,000, up to €50,000, more than €50,000).

  • Confirm your updates by checking the box: «I confirm that the updated information is accurate and complete.»

  • Click «Update Data» to save your changes.

Important

  • Your Investor Profile must be accurate and reflect your real financial situation.

  • Cryptonow uses this information only for regulatory compliance and risk assessment purposes.

  • You can update your profile at any time if your situation changes (for example, a new job or investment goals).

  • Providing false or incomplete data may delay transactions or limit account features.

In short

  • Go to Settings «Compliance» Investor Profile.

  • Update your employment, investment experience, and annual investment amount.

  • Confirm your information and click «Update Data».

  • Keeping your data current ensures compliance and a smooth trading experience.

Still need help?

If you’re unsure which options to select or encounter issues while updating your investor profile, our support team is happy to assist you.


© Copyright 2026 Cryptonow GmbH. All Rights Reserved.

Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

Cryptonow GmbH is licensed as a Crypto-Asset Service Provider (CASP) under Austrian law. Trading in crypto-assets involves substantial risk and may not be suitable for all investors. Prior to engaging in any transaction, investors should carefully assess their investment objectives, level of experience, and risk tolerance. The value of crypto-assets is highly volatile and may result in significant losses within a short period. Each crypto-asset possesses distinct characteristics, and investors should undertake thorough research and ensure they fully understand an asset before engaging in any trade. Past performance is not a reliable indicator of future results. This content qualifies as a marketing communication within the meaning of the Markets in Crypto-Assets Regulation (MiCAR), does not constitute an investment recommendation or financial advice, and investors must ensure they understand all associated risks, including the potential loss of the entire invested capital. Funds should not be invested if their loss cannot be financially sustained.