What to do if you’ve been scammed in crypto

Cryptonow Gift Cards are a simple and secure way to start your crypto journey — but just like any other financial product, they can sometimes be misused by scammers. It’s important to know how to recognize fraudulent behavior and protect yourself from potential scams. This article explains the warning signs, common tactics used by fraudsters, and what to do if you think you’ve been targeted.

Cryptonow Gift Cards can only be used on the official Cryptonow platform

Cryptonow Gift Cards can be used only to purchase crypto through official Cryptonow services. If someone asks you to use your Cryptonow Gift Card to pay for something not sold by Cryptonow, it might be a scam.

Examples of items that cannot be paid for with Cryptonow Gift Cards:

Utility or hospital bills
Debt collection or legal fees
Taxes or government-related fees (immigration, social security, etc.)

Don’t share your redemption code or Private Key

Cryptonow Starter Kit® (Cryptonow Wallet®) Never share the redemption code or Private Key from your Cryptonow Wallet® with anyone you don’t personally know or trust. These details give full access to your Bitcoins — once shared, your funds can be permanently lost.

For Cryptonow Prepaid Gift Cards (physical or digital) Never share the activation code from your physical or digital Cryptonow Prepaid Card. Scammers may try to trick you into revealing this code to “activate” or “verify” your card — but once shared, the balance can be stolen instantly. If someone gains access to these codes, they can spend your funds before you can contact law enforcement or Cryptonow Support.

Scams follow a common pattern

Scammers often use emotional manipulation or urgency to trick victims into buying or sharing codes from Cryptonow Gift Cards. They might pretend to be from a company, government agency, or even show romantic interest to build trust.

Common scam indicators include:

Unexpected contact by phone, email, text, or social media
A sense of urgency — “You must pay immediately!”
Requests for payment via Gift Cards
Step-by-step instructions on how to buy and share card codes
Pressure to send redemption code(s) or wallet information

What to do if you suspect a scam

If you think you might be dealing with a scam:

Stop communication immediately
Do not share any codes or wallet details
Collect as much information as possible (messages, phone numbers, screenshots)
Contact Cryptonow Support via the Help Center

In short

Cryptonow Gift Cards are meant only for buying cryptos within the official Cryptonow ecosystem. If anyone asks you to use them for other payments, it’s a scam. Never share redemption codes or your Private Key — once shared, your funds can be lost permanently.

Contact us

If you think you’ve been targeted by a scam or have questions about suspicious activity, our support team is ready to help.