Who helps with Blockpit questions?

Summary

For specific questions about using Blockpit or generating tax reports, you should contact Blockpit Support directly. Cryptonow can assist you with export files, but detailed tax support is handled by Blockpit.

Cryptonow provides the export files you need to use Blockpit for tax reporting.
 If you have technical issues with the export (e.g., missing transactions), our support team can assist. However, if your question concerns how Blockpit works, generating reports, or understanding your tax forms, the right point of contact is Blockpit itself.

How to contact Blockpit

  • Visit the Blockpit Help Center: help.blockpit.io

  • Submit a request via their Support Form

  • Check the country-specific guides for Austria, Germany, Switzerland, and other supported regions

Important information

  • Cryptonow cannot provide individual tax advice.

  • Blockpit is responsible for explaining its platform, calculation methods, and supported tax forms.

  • For general tax law questions, you should always consult a professional tax advisor.

In short

  • Contact Cryptonow Support for help with your export files.

  • Contact Blockpit Support for everything related to their platform, tax calculations, and generated reports.

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Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

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