How do I deposit crypto from another CASP provider?

Summary

You can deposit crypto from another CASP (Crypto Asset Service Provider) into your Cryptonow account by using the Receive feature. This provides your unique deposit address, which you then enter on the sending platform.

Depositing crypto from another provider works the same way as from a personal wallet. The sending CASP will ask you for the destination address — this is your Cryptonow deposit address. Some CASPs may also require additional details, like a Memo, Destination Tag, or Payment ID, depending on the asset.

Steps to deposit crypto from another CASP provider

  1. Log in to your Cryptonow account.

  2. Open your Portfolio.

  3. Click the «three dots» next to the crypto asset and select Receive.

  4. Copy your deposit address (or scan the QR code).

  5. Log in to your other CASP account (exchange or provider).

  6. Go to Withdraw/Send on the sending platform and paste your Cryptonow address (plus tag if required).

  7. Confirm the transfer on the sending CASP platform.

Important information

  • Always ensure the asset and network match (e.g., only send BTC to a Bitcoin address).

  • If a Memo/Destination Tag is required, failing to include it may result in lost funds.

  • Deposits require blockchain confirmations before being credited.

  • Transfers from non-compliant CASPs may be delayed or rejected.

In short


Depositing from another CASP is straightforward: use the Receive feature in your Cryptonow Portfolio, copy the address, and paste it into the sending platform. Double-check all details to ensure your funds arrive safely.

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Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

Cryptonow GmbH is licensed as a Crypto-Asset Service Provider (CASP) under Austrian law. Trading in crypto-assets involves substantial risk and may not be suitable for all investors. Prior to engaging in any transaction, investors should carefully assess their investment objectives, level of experience, and risk tolerance. The value of crypto-assets is highly volatile and may result in significant losses within a short period. Each crypto-asset possesses distinct characteristics, and investors should undertake thorough research and ensure they fully understand an asset before engaging in any trade. Past performance is not a reliable indicator of future results. This content qualifies as a marketing communication within the meaning of the Markets in Crypto-Assets Regulation (MiCAR), does not constitute an investment recommendation or financial advice, and investors must ensure they understand all associated risks, including the potential loss of the entire invested capital. Funds should not be invested if their loss cannot be financially sustained.