Which documents are accepted for verification?
Cryptonow requires a valid identification document to verify your identity. Submitting the correct document ensures that your verification can be completed promptly and without unnecessary delay. This process complies with all applicable legal and regulatory requirements, including EU KYC (Know Your Customer) and EU AML (Anti-Money Laundering) standards.
Accepted documents
To verify your identity, Cryptonow accepts one of the following official documents:
Valid passport
Valid national ID card
Your document must:
Be issued by an official government authority
Be valid (not expired)
Clearly show your full name, date of birth, and signature
Include a non-replaceable, recognizable photograph
⚠️ Driver’s licenses may be accepted in specific countries or for selected verification methods (Auto-Ident or Video-Ident). The system will automatically display available options during your verification process.
Document quality requirements
To ensure smooth verification, please make sure that your document:
Is clearly visible and not covered by glare or reflection
Is not cropped or altered
Shows all details completely and legibly
Matches the data entered in your Cryptonow account
Important information
Cryptonow’s verification process is provided through certified identification partners, depending on your country or region.
If a document is rejected, you will receive a notification with instructions for re-uploading.
Cryptonow reserves the right to request additional documentation if required by regulatory authorities.
In short
Provide a valid passport or national ID card showing your full name, date of birth, and photo. Ensure your document is clear, current, and issued by a government authority to complete verification successfully.
Still need help?
If you’re unsure which document to use or your verification has been delayed, please contact our Support Team — they’ll guide you through the next steps.