Crypto-Asset Transfer Policy.

Client Summary
Crypto-Asset Transfer Administration Policy

Version: 1.0

Last Update: 01.02.2026

1. Introduction

The Crypto-Asset Transfer and Administration Policy ("Policy") of Cryptonow GmbH ("Cryptonow") sets out a clear and robust framework for transferring crypto-assets to or from the Cryptonow Platform ("Cryptonow Platform"). As a licensed crypto-asset service provider ("CASP") under the Markets in Crypto-Assets Regulation ("MiCAR"), Cryptonow is committed to upholding the highest standards of security and regulatory compliance.

This content (the "Summary") offers an overview of the transfer services Cryptonow provides to its clients ("Clients" or "you") via the Cryptonow Platform. It explains the main characteristics of transfer services provisioning. Clients must carefully review the full terms and conditions that govern the transfer services. This Summary does not substitute the knowledge and understanding of the terms and conditions.

Cryptonow acknowledges its vital responsibilities as a CASP and is committed to maintaining openness and trust with its Clients. This Summary highlights the essential elements of the internal Crypto-Asset Transfer Policy to ensure Clients have a clear understanding of how transfer services work on the Cryptonow Platform.

2. Contractual Partner

Cryptonow is the sole contractual counterparty of Clients for the provisioning of transfer services under the transfer agreement, as part of the full terms and conditions. Cryptonow can be contacted via the following channels:

Upon request and during the contractual relationship related to transfer services, this Summary can be provided to you in electronic format.

3. Competent Supervisory Authority

The Austrian Financial Markets Authority (Österreichische Finanzmarktaufsicht, "FMA") is the competent supervisory authority for Cryptonow.

4. Main characteristics of the Cryptonow transfer services

The transfer services provided by Cryptonow are governed by a transfer agreement (contained in the general terms and conditions) between Cryptonow and each Client. Under this agreement, Cryptonow sets out to provide external on-chain transfers, which facilitate the transfer of crypto-assets between a Client and an external wallet address not controlled by Cryptonow. Such transfers are executed on-chain using Distributed Ledger Technology ("DLT").

5. Initiating crypto-asset transfers (Withdrawal & Deposits)

5.1 Outgoing transfer (Withdrawal)

A crypto-asset transfers can be initiated by creating a "Transfer Request" via the Cryptonow Platform by i) selecting the respective crypto-asset, ii) entering the transfer detail and iii) confirming the summary of the Transfer Request including reviewing an acknowledging risk warnings. Once a Transfer Request is created and confirmed, its status changes to "Transfer Instruction". Prior to the on-chain execution of the Transfer Instruction, Cryptonow performs data and target address validation as well as comprehensive anti-money laundering ("AML")/counterfinancing of terrorism ("CFT") CFT, sanctions and fraud checks. Once these checks have been successfully completed, the Transfer Instruction will be executed on the relevant DLT network.

Cryptonow does no control the respective DLT network. The time until the transfer transaction is finalized can vary depending on the specific DLT network and the network's rules (e.g., how many blocks are required, block size). Upon the required amount of block-confirmations was achieved, the transfer is deemed final and your account balance is updated.

Cryptonow will provide you with "Post Execution Information" for each crypto-asset transfer completed. This information will be accessible to you in your Cryptonow account and will include the following information:

  • Names of the originator (Client) and the beneficiary;

  • Beneficiary's wallet address:

  • A transaction ID (reference number) to clearly identify the crypto-asset transfer;

  • Type and amount of crypto-assets transferred;

  • Value date of the crypto-asset transfer; and

  • Information on all charges, fees, and commissions incurred due to the crypto-asset transfer and payable by the Client, including a breakdown of such charges where applicable.

5.2 Incoming transfer (Deposit):

Incoming transfers are not within the scope of the Cryptonow transfer services, as Cryptonow has no control over the respective wallets the transfers originate from. However, you as a Client, can transfer to Cryptonow and Cryptonow will provide you with Post Execution Information containing:

  • Names of the originator and the beneficiary (Client);

  • Wallet address used by Cryptonow on behalf of the Client (beneficiary);

  • Wallet address of the originator;

  • A reference number or code that clearly identifies the crypto-asset transfer;

  • Type and amount of crypto-assets transferred;

  • Value date of the crypto-asset transfer; and

  • Information on all charges, fees, and commissions incurred due to the crypto-asset transfer and payable by the Client, including a breakdown of such charges where applicable.

6. Available crypto-assets and supported DLT Networks

Cryptonow maintains a list of all crypto-assets available for transfer services and the supported DLT networks. This information is available here: https://www.cryptonow.net/en/service-overview

The list of supported DLT networks also contains information on the maximum execution time ("Max Execution Time"), upon which the transfer will be rejected, and including the number of block confirmations required for a transfer to be deemed final.

7. Risk management in relation to transfer services

Cryptonow undertakes several risk management measures with regards to transfer services including:

  • System analysis: All Client systems, third-party systems and cloud environments were and are continuously analyzed to identify vulnerabilities in communication channels and authentication processes.

  • Threat modelling: Cryptonow conducted a threat modelling analysis to identify risks associated with cyberattacks (e.g. API credential theft, malware, or communication chain vulnerabilities).

  • Risk mapping: identified risks were mapped against a predefined taxonomy that includes categories such as cyberattacks, technical failures, fraud, and human error.

Based on the above and in line with Cryptonow's general risk management framework, Cryptonow developed risk mitigation strategies to ensure maximum security.

© Copyright 2026 Cryptonow GmbH. All Rights Reserved.

Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

Cryptonow GmbH is licensed as a Crypto-Asset Service Provider (CASP) under Austrian law. Trading in crypto-assets involves substantial risk and may not be suitable for all investors. Prior to engaging in any transaction, investors should carefully assess their investment objectives, level of experience, and risk tolerance. The value of crypto-assets is highly volatile and may result in significant losses within a short period. Each crypto-asset possesses distinct characteristics, and investors should undertake thorough research and ensure they fully understand an asset before engaging in any trade. Past performance is not a reliable indicator of future results. This content qualifies as a marketing communication within the meaning of the Markets in Crypto-Assets Regulation (MiCAR), does not constitute an investment recommendation or financial advice, and investors must ensure they understand all associated risks, including the potential loss of the entire invested capital. Funds should not be invested if their loss cannot be financially sustained.