I forgot my password — how can I reset it?

Summary

If you’ve forgotten your password, don’t worry — you can reset it securely directly from the Cryptonow login page. The process only takes a few minutes and ensures that only you — the verified account owner — can restore access to your account.

If you cannot access your Cryptonow account because you forgot your password, you can start a reset request. This ensures that only you can regain access to your account by verifying ownership of your registered email address.

Steps to reset your password

  1. Go to the Cryptonow Login Page.

  2. Click on «Forgot password?» below the login fields.

  3. Enter your registered email address and click «Continue».

  4. Check your inbox for a one-time confirmation code (and your spam folder, just in case).

  5. Enter the code on the password reset page.

  6. Choose a new, secure password and confirm it.

  7. You can now log in again — your new password is active immediately.

Tip: Use a very strong password that includes letters, numbers, and special characters — and avoid reusing passwords from other platforms.

Important information

In short

If you forget your password, you can reset it in a few steps by confirming your email and creating a new password. Your account access is restored immediately once the reset is complete.


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Cryptonow GmbH, Marc-Aurel-Straße 10-12/15a, 1010 Vienna, Austria, provides the regulated service of exchanging crypto-assets for other crypto-assets and/or fiat currency as the principal counterparty to the client.

Cryptonow GmbH is licensed as a Crypto-Asset Service Provider (CASP) under Austrian law. Trading in crypto-assets involves substantial risk and may not be suitable for all investors. Prior to engaging in any transaction, investors should carefully assess their investment objectives, level of experience, and risk tolerance. The value of crypto-assets is highly volatile and may result in significant losses within a short period. Each crypto-asset possesses distinct characteristics, and investors should undertake thorough research and ensure they fully understand an asset before engaging in any trade. Past performance is not a reliable indicator of future results. This content qualifies as a marketing communication within the meaning of the Markets in Crypto-Assets Regulation (MiCAR), does not constitute an investment recommendation or financial advice, and investors must ensure they understand all associated risks, including the potential loss of the entire invested capital. Funds should not be invested if their loss cannot be financially sustained.